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Herefordshire Council OOH

 

PROPERTY LISTS: 

We cover the below properties - if not on PL they need to contact provider/ landlord

Council properties (repair issues covered- please see manual for details):

Temporary Accommodation properties (repairs see below cover): 

Manual/ Procedure

PASSING COUNCIL (NON HOUSING REPAIR) ISSUES:

Most details are on manual. 

ICT Issues:

  • Call number on manual - any issues contacting ICT engineer - if no luck following usual procedure try: Male voice *, Femail voice #

  • Manual/ Procedure

Highway Issues:

  • Note: A49 and A40 in Herefordshire is maintained by National Highways not Hereford council -please contact Highways England on 0300 123 5000 with the details.

  • Call numbers on manual - use below link to identify north vs south DO area.

  • Herefordshire OOH Highways DO Map

Adult social care:

Street lighting:

 

 

 

HOMELESS JOBS:

EVERYONE READ: Reminder: all calls to be emailed ***unencrypted via csinfo mailbox*** to MO regardless of placement. Please place all tickets in homeless column to be emailed by passer

TRAVELODGE IS ROOM ONLY ( DO NOT PROVIDE BREAKFAST ) 

07/10; Please note effective from today UFN - 
Any Herefordshire Homeless that are placed on a Tuesday MUST be placed for TWO nights, since the Main office doesn't operate a homeless service on Wednesdays.
Please ensure you are advising the caller to present on the Thursday morning to the Main Office.
 Please refer to Night Shelter info Herefordshire Homeless - winter shelter for rough sleepers

When contacting Hasaan at the Talbot Hotel, please DO NOT ring on private number as he will not receive the call. We can also email Hasaan on the email provided to check availability: thetalbothotelleominster@gmail.com

Hereford Refusal List

Herefordshire Homeless Procedure

Homeless Call Log Template (To be emailed to MO)

Pomona Place Referral

 

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