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Tai Tarian Housing

- ALL RNWD JOBS MUST BE EMAILED TO MAIN OFFICE - place in portals for passer to action

Manual

ALL TAI TARIAN JOBS MUST BE CHECKED BY A TL/DRP BEFORE PASSING - *TL/DRP TO CHECK BOTH PL & CLIENT ALERTS AND NOTE ON HUBSPOT THIS HAS BEEN ACTIONED* 

Property list and contractor rota

  • Ask two security questions from the following list and ensure they match Tai Tarian records:
    • Date of birth
    • Phone number on account
    • Tenancy number
    • Postcode
    • Rent frequency
    • Rent amount
    • Method of rent payment
  • Record this in your call notes on the first call.